Unlike the majority of agencies today, Meyers-Reynolds is service driven, not sales driven. Our company philosophy revolves around establishing long term client relationships, not making quick kill sales. We consider ourselves insurance specialists, insurance professionals, who combine a comprehensive grasp of the intricacies of insurance with a willingness to make a personal commitment to our client’s particular (and usually highly complex) demands. We get involved in the nitty-gritty of our client’s everyday business in order to make a real contribution to its success. Each client’s business exists in a specific environment in which many things, including risk and loss, occur. We expect our people to know that environment intimately. Which means that a Meyers-Reynolds agent has to have the motivation – and then make the effort – to learn the client’s business. And learn it in considerable depth. We give our people every encouragement to acquire this degree of knowledge and insight, as well as encouraging our marketing and service personnel, who are all licensed Property and Casualty agents, to pursue the educational avenues that will enable them to become experts in their field... and yours.

After you’ve become a client of Meyers-Reynolds, we become your insurance staff. Your account is assigned a service team consisting of not just the original producer, but also the Meyers-Reynolds associates most qualified to work with you. It isn’t a matter of delegating responsibility, it’s more a matter of sharing responsibility. Your team, supported by the entire agency organization, maintains literally up-to-the-minute data on every feature of your insurance matters.

And, probably most important of all, when it’s time for a claim to be paid, we’ll be with you every step of the way. When you call us, you won’t get lost in a maze of computer-generated telephone voices that lead you nowhere. You’ll talk to a real person – the right person – who understands how real your insurance loss is. Well aware that the insurance claims adjuster wants to minimize what the carrier doles out to you, the right Meyers-Reynolds associate will ensure the maximum return on your insurance dollar…and ensure that you receive it promptly.